Arrival Information 

Hotel check-in and check-out

• Check-in time: 14:00 PM
• Check-out time: 12:00 PM
• Express check-out available 

Payment types

• Cash
• Debit/Credit cards: AmEx, Vista, Mastercard, Borica, Maestro 

Internet access

Free of charge for the hotel guests.

• Hotel rooms & suites: Wi-Fi; Cable
• Lobby bar, Foyer, Wellness Club, Restaurants: Wi-Fi
• Conference rooms: Wi-Fi; Cable 

Parking

Preliminary reservation is required.

• Underground Garage – Free of charge 

Smoking policy

• Smoking at the hotel is not allowed. 

Pet Policy

• Pets are not allowed

 

Hotel Services 

At your service Arena di Serdica Residence Hotel offers: 

• 100% Smoke Free Hotel
• 63 cozy rooms and suites with city-view
• Best Online Rate Guaranteed policy for all bookings made through arenadiserdica.com or www.fpihotels.com 
• Complimentary Wireless and Wired unlimited high-speed internet access
• Complimentary underground garage /preliminary reservation is required/
• Complimentary one way shuttle service from or to the airport /if you book Junior or Deluxe suite - valid for direct bookings made via www.arenadiserdica.com only; Preliminary reservation is requred - please send your flight details to reservations@arenadiserdica.com right after booking your stay/
• Personalized Transportation Service from and to Sofia International Airport /preliminary reservation is required/
• FREE use of Capsule coffee machine in Junior or Deluxe suite
• Express Checkout
• Credit Cards Accepted  /Mastercard, AmEx, Visa, Maestro, Borica/
• Safety deposit box available in each hotel room and suite
• Around the clock room service
• Laundryand dry-cleaning services /regular and express/ - 08:00 h - 20:00 h
• Multilingual staff
• Babysitting service (upon request)  

Restaurants 

• Panorama Restaurant “La Terrazza di Serdica”
• Garden Restaurant “La Tribuna”
• Lobby bar 

Wellness 

• Complimentary access to the gym for the hotel guests
• Complimentary access to the Steam bath, Sauna & Relax area /if you book Executive room; Junior or Deluxe suite/
• Massages 

Travel services 

• Sofia Sightseeing Trips
• Car rental services
• Guided Tours in the country 

Business Services 

• 4 multifunctional conference/meeting rooms
• State-of-the-art conference equipment
• Complimentary access to the business center /if you book Junior or Deluxe suite/